Posts Tagged ‘Cloud’

Summary of the Amazon EC2 and Amazon RDS Service Disruption in the US East Region

Now that we have fully restored functionality to all affected services, we would like to share more details with our customers about the events that occurred with the Amazon Elastic Compute Cloud (“EC2”) last week, our efforts to restore the services, and what we are doing to prevent this sort of issue from happening again. We are very aware that many of our customers were significantly impacted by this event, and as with any significant service issue, our intention is to share the details of what happened and how we will improve the service for our customers. Read more…

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Amazon’s EC2 outage clarifies requirements for an enterprise cloud SLA

After such a huge disaster on Amazon’s EC2 many CEOs including the president of Hurwitz & Associates LLC Judith Hurwitz claim:

“If the company is using a cloud service to support customer-facing applications, they have a responsibility to ensure that if a service goes down, there is a backup plan and strategy.”

But, is it really necessary to create additional external solutions to increase an availability of your cloud services? I just partially agree with this statement because cloud services are highly available itself. In this case I would recommend to review SLA agreements which cloud providers offer to their customers. Otherwise it is not fair to claim such a huge availability (~99,98%) which does not exist. Read more…

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